Information will be shared only upon written consent except where there is risk of harm to self or another person, or as required by law as it pertains to child protection matters. There is no recording or posting of content or comments in any form or media by clients or their proxy although Jessica Biren Caverly may record any/all conversations at his discretion solely for accountability purposes in the event an issue with service arises. The service record is the property of Jessica Biren Caverly. Information obtained about persons served shall be used for service purposes, payment collection and/or, satisfaction surveys. Non-identifying information may be used for statistical, research or teaching purposes. However, the mediation phase with Jessica Biren Caverly is closed and neither he, note or reports can be used for court or arbitration purposes with regard to the parenting dispute between the parents.