Parent Coordinator Referral and Service Process

Jill Delorme, Ph.D.

Dr. Jill DeLorme completed her training at the California School of Professional Psychology in San Diego. During her training, she worked with adolescents and adults in multiple treatment settings. Her background includes experience with addiction, trauma, sexual misconduct, violence prevention training for schools and the workplace, and the LGBT community. Dr. DeLorme is interested in both assessment and therapy. She offers a multidisciplinary approach geared towards the individual’s, or couple’s, needs and therapeutic goals. Her familiarity and use of Dialectical Behavioral Therapy aides in her ability to work with a range of populations with different psychological needs. In addition to her clinical work, Dr. DeLorme is a community and academic educator, and has provided numerous lectures and presentations on her specialities.

Mandy Hayes, M.S.

Mandy Hayes is a Licensed Professional Counselor who has worked in the mental health field since 2010. Mandy received a Bachelors Degree in Psychology from the University of Connecticut followed by a Masters of Science Degree in Clinical Mental Health Counseling from Western Connecticut State University. Mandy has experience with all ages and populations from her time working in an Outpatient Clinic, Choices substance abuse prevention college counseling programs, residential group homes for adolescents and residential homes for the homeless population. Mandy utilizes a combination of Reality Therapy, Cognitive Behavioral Therapy and Dialectical Behavioral Therapy suited to each individuals needs via a strength based approach. Mandy has a strong passion for working with individuals suffering from low self-esteem, anxiety, depression, ADHD and anger management. Mandy enjoys working with individuals to help them attain their goals while learning how to effectively manage any mental health issues they may be struggling with.

Jack (Our Four Legged Friend)

I am a friendly puppy who loves nothing more than to have my stomach pet. I love to be around people and I even have experience with young children. If you give me a treat, I'll be your best friend. I'm available to sit in on therapy appointments and to help out during test administration.

Clinical Evaluative Consultation

When separated parents cannot agree on the residential arrangement for their children between them or how conflicting decisions should be settled, many turn to the Court seeking an Order determining the residential arrangement and who would have decision making authority for what.

To guide the Court, many of these same parents would participate in a custody and access assessment. Therein a clinical investigator (typically a psychologist) would interview the parents, speak with and observe the children with the parents, obtain additional information from other sources and then write an extensive report concluding with recommendations on the matters of custody and access. Whereas some parents would settle their dispute on the basis of the recommendations, for others, the report and recommendations only serve to fuel their dispute in litigation.

A Clinical Evaluative Consultation (CEC) takes the process of a custody and access assessment, but keeps it out of a Court with the aim of facilitating settlement. Rather than concluding with a written report available for litigation, the CEC concludes with a verbal disclosure meeting and settlement meeting combined. It is attended by both parents and their lawyers. The entire process is closed, meaning nothing can be used for Court purposes. There will be no written report and the clinical investigator cannot be called to Court to testify in the event this matter proceeds to a trial.

The benefit of the closed process is that parents as well as the clinical investigator can speak very freely about the matters at hand without concern that it may be used against anyone at Court. The process allows the parents to obtain important and impartial information about themselves, their children and their situation so they the parents can retain control of the outcome – their settlement. The process provides the parents important insights as to how this matter would be viewed in a traditional custody/access assessment and likely outcomes if the matter were to proceed to Court.


On average, 15 – 20 hours are required to complete evaluations inclusive of the verbal disclosure meeting. The cost of evaluation is based on an hourly fee.


Disclosure and transmittal of all records from any agency, physician, CAS, or hospital that has had involvement with the family is required if requested by the evaluator. Both parents may be required to undertake a criminal reference check and provide a police report. School records are required for school age children. Written information from interested third parties may also be requested. Lawyers may be asked to make provision for release, disclosure, transmittal and costs of reports as set out above. Third party reports may be required in advance of setting appointments. Additional information can be requested and required at any point during the service process.


Information will be shared only upon written consent except where there is risk of harm to self or another person, or as required by law as it pertains to child protection matters. There is no recording or posting of content or comments in any form or media by clients or their proxy although Jessica Biren Caverly may record any/all conversations at his discretion solely for accountability purposes in the event an issue with service arises. The service record is the property of Jessica Biren Caverly. Information obtained about persons served shall be used for service purposes, payment collection and/or, satisfaction surveys. Non-identifying information may be used for statistical, research or teaching purposes. However, the mediation phase with Jessica Biren Caverly is closed and neither he, note or reports can be used for court or arbitration purposes with regard to the parenting dispute between the parents.


On an ongoing basis, issues of concern may be brought to the parenting coordinator for resolution. Ongoing meetings and other sources of information required to assist in settling disputes may be required to assist in reaching a resolution.


Lastly, the Parenting Coordinator may meet with both parents together in a joint session wherein issues of concern are discussed. If there is sufficient cause or reason that the parents cannot be seen together, alternate arrangements may be made, appropriate to the circumstances at the discretion of the Parenting Coordinator. If matters cannot be resolved through discussion, then either party or the Parenting Coordinator may call an impasse and move the matter to be settled by arbitration assuming an arbitrator has been preselected.


The Parenting Coordinator then meets with the parents separately and will screen for domestic violence and power imbalances. Thereafter, the Parenting Coordinator will meet with the parents either together or separately to get acquainted and to learn about them, their family histories, the children and current issues. During these meetings parents may provide signed consent permitting the Parenting Coordinator to gather information from other service providers relevant to their situation. These meetings are scheduled for 3 hours duration.